NEW: Task approval workflows. Client or manager sign-off before work counts as done. See how NEW: Automations. If/then rules that assign, notify and chase for you. See how NEW: E-signatures. Route contracts through ordered signers with a full audit trail. Learn more NEW: Client portal 2.0. Action items, magic links and proofing for every client. Take a look NEW: Email-to-task, intake forms and docs. Work flows in; nothing gets lost. Read the docs

FOR SUPPORT TEAMS

Answer faster than they can ask twice

Tickets, knowledge and delivery handoffs in the same system.

Get started. It's FREE Free forever.
No credit card.

REPLACES Ticket desks Shared inboxes FAQ builders

Built around your day

Ticket queues with agents, groups and SLAs
A public knowledge base that deflects repeat questions
Tickets convert to tasks for the delivery team
Response templates and satisfaction tracking

V SearchFK

IN PROGRESS3

Website redesign sprintAJul 14

Client onboarding flowMJul 18

Q3 invoice batchSJul 21

DONE2

Brand asset libraryZJul 02

HR policy updateRJun 28

FAQS

Common questions

What do support teams get in Vivotics?

A shared ticket queue with agents, priorities, types and channels, private internal notes, and full per-customer history next to that customer's projects and invoices.

Can tickets be prioritized and assigned?

Yes. Every ticket carries an assigned agent and a priority, so the queue can be worked highest-impact first and nothing is owned by nobody.

Why handle support in the same tool as projects?

Because context lives together: the agent answering a ticket can see the customer's projects, deadlines and invoices without asking other teams or switching apps.