NEW: Task approval workflows. Client or manager sign-off before work counts as done. See how NEW: Automations. If/then rules that assign, notify and chase for you. See how NEW: E-signatures. Route contracts through ordered signers with a full audit trail. Learn more NEW: Client portal 2.0. Action items, magic links and proofing for every client. Take a look NEW: Email-to-task, intake forms and docs. Work flows in; nothing gets lost. Read the docs

Assigned comments and action items

Any comment on a task can be turned into an owned, trackable action item. This kills the "someone mentioned it in a comment and it evaporated" problem.

Assigning a comment

Under any task comment, pick a teammate in the Assign to... dropdown. The comment gets an "Assigned" badge, and the assignee gets an in-app notification.

The Action items page

Work > Action items shows two lists:

  • Assigned to me: every open comment assigned to you, with a link back to the task and a Resolve button.
  • Waiting on others: comments you assigned to teammates that are still open.

Resolving marks the comment with a green Resolved badge on the task.

When to use it

  • A review comment that requires a fix ("the header overlaps on mobile").
  • A question that a specific person must answer before work continues.
  • Anything in a comment thread that would otherwise need a separate task but is too small to justify one.

Last updated Jul 12, 2026

START TODAY

Easier Business Management

Our experts will show you how our app can streamline your team’s work.

Free forever. No credit card.