NEW: Engagements. Letters with e-signature, scope that tracks itself and renewals that never slip. See how NEW: Insights dashboards. Billing, unbilled time, utilization and budget burn, live. Take a look NEW: Cloud files. Link Dropbox, OneDrive and SharePoint files to projects without duplicating them. Learn more NEW: Talk to your workspace. Connect Claude via MCP and let AI create projects and tasks for you. See how NEW: Task approval workflows. Client or manager sign-off before work counts as done. See how NEW: Automations. If/then rules that assign, notify and chase for you. See how NEW: E-signatures. Route contracts through ordered signers with a full audit trail. Learn more NEW: Client portal 2.0. Action items, magic links and proofing for every client. Take a look NEW: Email-to-task, intake forms and docs. Work flows in; nothing gets lost. Read the docs

Projects and milestones

A project bundles everything about one piece of work: tasks, members, milestones, files, discussions, time logs, expenses and budget.

Creating a project

Go to Work > Projects > Add Project. Set the name, dates, client (optional) and members. Members see the project in their workspace; the client sees it in their portal.

Milestones

Milestones group tasks into phases with their own dates and progress. Use them for releases, sprints or contract phases. The project progress bar rolls up from tasks and milestones automatically.

Views

Every project offers the same tasks in multiple views: List for triage, Board for flow, Calendar for scheduling and Gantt for the timeline. Dragging a task in Gantt moves its dates; if other tasks depend on it, the whole chain shifts (see Dependencies).

Budget and profitability

Set a project budget and track hours logged and expenses against it while the work is running. Hours come from task timers; expenses from the Finance module.

Files and discussions

The Files tab holds project documents; image files support proofing with pinned comments. Discussions keep long-running project conversation out of task comments.

Tips

  • Use project templates when you deliver the same shape of work repeatedly.
  • The activity feed filtered by project is the fastest way to catch up after a few days away.

Projects can be marked as one-time work or as a recurring service retainer. See One-time projects and recurring services.

Last updated Jul 25, 2026

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